Shipping Policy
Shipping Policy
At NAKED, we are dedicated to delivering a reliable and timely shipping experience to all our customers within the United States.
Order Processing
All orders are processed within 1-2 business days (Monday through Friday, excluding holidays) after purchase.
Shipping Times
Estimated delivery time for shipments to U.S. addresses is 5-10 business days. Please note that these times are estimates and may vary based on carrier practices, weather conditions, or other factors beyond our control.
Shipping Fees
Shipping costs are calculated and displayed at checkout based on your order details and destination.
Tracking Information
Once your order has shipped, you will receive an email with tracking information. Tracking updates may take 24-48 hours to be available.
Shipping Address
Please ensure that your shipping address is complete and accurate. We are not responsible for delays or loss resulting from incorrect address information provided by the customer.
Delivery Issues
If your package is delayed or appears lost, please contact our customer support team at nakedumtrition.shop for assistance.
Order Cancellation
You may cancel your order within 12 hours of purchase. After this window, we begin processing your order and cancellation may not be possible.
Return Policy
Returns are accepted within 30 calendar days of delivery. Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.
Refund Processing
Refunds are processed within 5-7 business days after we receive and inspect the returned item.